Services - How we work
As communication architects, we listen to the market to discover its current and future stakes, customer needs, hurdles and measure it to existing or potential solutions.
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A CMS for your project
One trick pony solutions fail to deliver. In a very crowded market, you need to choose the solution that fits your project, your marketing and dev teams. Trying to peg a square in a circle leads to a field of rabbit holes.
Key points
Content as data
Free your content from the print media paradigm. Think of data vault you can use and feed across multiple channels.
Shared languages
Model your content types to build a common language for your audience, sales and marketing teams.
Complex schemas
Structuring content can't be reduced to "filling the blanks". Your CMS strategy will determines whether your communication succeeds or fails.
Processes included in this phase
- Technology Watch
- Content architecture
- Team onboarding
Support & Documentation
In the era of TLDR, support and knowledge bases have become increasingly instrumental to product or company wide success. Whether you use existing solutions or decide to create a custom solution, a successful project will be built on
Information architecture
Content modeling
Robust search features
Tech Stack involved in this process
- Databases
- CMS
- Customer Support Apps
- Custom Documentation Apps
- AI
Training
If you need or wish to address specific needs or topics, we can help you build or customize workshops, seminars, conferences or any other educational project from scratch. We provide our very own learning platform (LMS) and cover topics like
Communication Skills
Support (customer or internal)
Content Management Systems
Tech stack involved in the process
- Custom LMS
- Miro
- Basecamp
Tell us about your project
Our offices
- Paris
58 Rue de Monceau
75008, Paris, France - Remote
The 3rd Sidewalk
Off Grid, Around, The World