Services - How we work

As communication architects, we listen to the market to discover its current and future stakes, customer needs, hurdles and measure it to existing or potential solutions.

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A CMS for your project

One trick pony solutions fail to deliver. In a very crowded market, you need to choose the solution that fits your project, your marketing and dev teams. Trying to peg a square in a circle leads to a field of rabbit holes.

Key points

  • Content as data

    Free your content from the print media paradigm. Think of data vault you can use and feed across multiple channels.

  • Shared languages

    Model your content types to build a common language for your audience, sales and marketing teams.

  • Complex schemas

    Structuring content can't be reduced to "filling the blanks". Your CMS strategy will determines whether your communication succeeds or fails.

Processes included in this phase

    • Technology Watch
    • Content architecture
    • Team onboarding

    Support & Documentation

    In the era of TLDR, support and knowledge bases have become increasingly instrumental to product or company wide success. Whether you use existing solutions or decide to create a custom solution, a successful project will be built on

    • Information architecture

    • Content modeling

    • Robust search features

    Tech Stack involved in this process

      • Databases
      • CMS
      • Customer Support Apps
      • Custom Documentation Apps
      • AI

      Training

      If you need or wish to address specific needs or topics, we can help you build or customize workshops, seminars, conferences or any other educational project from scratch. We provide our very own learning platform (LMS) and cover topics like

      • Communication Skills

      • Support (customer or internal)

      • Content Management Systems

      Tech stack involved in the process

        • Custom LMS
        • Miro
        • Basecamp

        Tell us about your project

        Our offices

        • Paris
          58 Rue de Monceau
          75008, Paris, France
        • Remote
          The 3rd Sidewalk
          Off Grid, Around, The World